Shipping policy

How We Handle Shipping

  • We ship with full value insurance and package tracking
  • The purchaser may opt for a 3rd party shipping and is responsible for all transactions with that shipper.
  • We may provide blanket wrap delivery for some larger or fragile items. Please inquire.
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    How We Handle Returns

  • Accepted within fifteen (15) days of the delivery date
  • If shipping damage please attach pictures of the damage to the item and to the package.
  • Return postage, and insurance and tracking number, other than damaged goods are at the expense of the purchaser.
  • Returns without prior authorization will be rejected
  • Items that do not meet our return criteria will be rejected
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    Processing Time For Returns & Exchanges

    • Most returns require up to 7-10 business days to process after being received
    • All returns are subject to inspection before any refund or credit is granted

    How We Handle Order Cancellations

    • New orders may only be cancelled during the processing stage
    • An email or call/voicemail is required within 24 hours of placing the order
    • If the item has shipped, it cannot be cancelled. To return the item, follow the standard Return Policy

    What Is Not Excepted

    • We do not accept returns after fifteen (15) days
    • We do not accept returns without the original box + all packing materials
    • All accessories, parts, and custom orders are non-returnable and non-refundable
    • Any modified items are not acceptable